Customer Relationship & Lead Management Specialist Job in UAE | Al Mira Careers 2026

Customer Relationship & Lead Management Specialist Job in UAE | Al Mira Careers 2026

Published Date: July 9, 2026

Join Al Mira as a Customer Relationship & Lead Management Specialist

Al Mira is looking for a proactive and customer-focused Customer Relationship & Lead Management Specialist to join its growing team. This opportunity is ideal for professionals who enjoy interacting with customers, managing sales leads, and maintaining accurate business records through CRM systems.

If you have excellent communication skills, strong organizational abilities, and experience supporting sales operations, this role could be the perfect next step in your career.

Job Position

Customer Relationship & Lead Management Specialist

Key Responsibilities

As part of the customer relations team, your main duties will include:

• Responding promptly to customer inquiries received through phone calls, online chat, email, and social media platforms.
• Distributing incoming sales inquiries to the appropriate Sales and Leasing representatives.
• Following up with prospective customers to verify information, conduct feedback surveys, and identify qualified sales opportunities.
• Maintaining accurate customer records by updating and managing information within the company’s CRM system.
• Coordinating with Sales and Leasing teams to ensure customer data remains current and complete.
• Preparing daily, weekly, and monthly performance reports related to customer interactions and lead management.

Candidate Requirements

To be considered for this position, applicants should have:

• Previous experience in customer service, customer relations, or another client-facing role.
• Practical knowledge of CRM software and customer database management.
• Strong skills in Microsoft Office applications, particularly Microsoft Excel and Microsoft Word.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and multitasking abilities.
• A professional attitude with a strong focus on customer satisfaction.

Why Join Al Mira?

Working with Al Mira offers the opportunity to become part of a professional team that values customer experience, collaboration, and continuous improvement. Employees can develop their skills while contributing to a fast-paced and dynamic business environment.

How to Apply

Interested candidates who meet the above requirements can submit their updated CV to the recruitment team at:

Email: maha.ra@almira.ae

Before applying, ensure your resume is updated and highlights your relevant customer service, CRM, and administrative experience.